Terms & Conditions
Welcome to Happy Hound! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with the following terms.
1. General Information
Happy Hound provides natural pet food and treats through our online store. All content on this website, including product descriptions, images, and text, is owned by Happy Hound and may not be copied or used without permission.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian to make purchases.
3. Product Information
We strive to provide accurate product details, pricing, and availability. However, we do not guarantee that all information is error-free. In the event of an error, we reserve the right to correct it and update orders accordingly.
4. Orders & Payments
All orders are subject to acceptance and availability.
Prices are listed in your local currency and include/exclude taxes as specified at checkout.
Payment must be made in full before your order is processed and shipped.
5. Shipping & Delivery
We aim to deliver all orders on time. However, delays may occur due to third-party couriers or unforeseen circumstances. Shipping policies and timelines can be found on our Shipping & Delivery page.
6. Returns & Refunds
If you are not satisfied with your purchase, you may return eligible products in accordance with our Returns & Refunds Policy. Items must be unused, unopened, and returned within the specified time frame.
7. Limitation of Liability
Happy Hound is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Always consult a veterinarian before introducing new foods to your pet.
8. Privacy & Data Protection
Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and safeguard your data.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 support@happyhound.com